Our story
Giving ideas a nervous system
WebNeuro started in Calgary in 2023. An idea only works when its parts talk to each other, so we connect websites, software and marketing, and the organizations we work with become easier to find, easier to understand and easier to deal with.
We start by listening
Before we suggest anything, we want to know how your organization actually runs. Who calls you, what they ask, where your staff lose time, and what you wish people already knew before they reached out.
Software that does not fit the way your team works gets ignored. Marketing that brings in visitors falls flat if the next step is not obvious. We look at the whole picture first, then decide what to build.
Most problems we are asked to fix turn out to be connected.
- The website does not answerCommon questions are missing, so people pick up the phone instead.
- The front desk absorbs itStaff answer the same question all day and the real work waits.
- Marketing works harder than it shouldMore visitors do not help when the next step still is not clear.
Healthcare taught us how we work
Our early work changed how we think about digital work. We watched front desk staff answer the same questions all day because patients could not find the answers online. We saw teams type the same update into three different systems.
Bringing more people to a website was never the whole job. Those people needed to understand their options and know exactly what to do next, and the staff on the other end needed fewer interruptions, not more.
We still carry that lesson into every project, whether the customer is a clinic, a professional firm or a public organization.
How a front desk problem became Tonvux
Clinics kept telling us the same thing. Wait times changed constantly, and every change meant updating the website, the screen in the waiting room and whatever patients were told on the phone.
So we built Tonvux. Staff update the information once, and it appears everywhere it needs to. It is live in clinics today.
Tonvux is a good example of how we like to work. Find the problem people complain about most, then build the thing that makes it go away.
An idea only works when its parts talk to each other.
Why customers stay with us
Four people, and one group responsible
Each of us covers a different part of the work, which means nobody has to chase four companies to get one result.
- 01The leadSelonge is the first person most customers meet.
Selonge Galoaa
Founder, Public Relations, Main Executive and Content Writer
Selonge founded WebNeuro and is its public face and main executive. She leads client relationships and public relations, and most customers meet her first. She also writes the content for our customers. She is a Registered Dental Assistant with Alberta Health Services, so she knows what a patient wants to read before booking and what a busy practice needs a website to handle so the phone rings less.
- 02The buildJoseph turns the plan into websites and software.
Joseph Tadros
Co-Founder and Team Lead
Joseph leads our software, website builds and search marketing. He created Tonvux to save clinic staff from repeating the same updates on different screens. He enjoys solving problems for real people, and he stays involved after launch to make sure what we built is being used.
- 03The searchSilvia makes sure people can find them.
Silvia Wael
SEO and GEO Specialist
Silvia makes sure our customers show up when people search, both on Google and in AI tools like ChatGPT that more people now use to find services. She studies the questions people type, works with the team to answer them on the website, and tracks what changes so we know what to do next.
- 04The audienceIyaa keeps customers in front of the right people.
Iyaa Jandali
Social Media Manager
Iyaa runs social media for our customers, from planning and design to video, publishing and replying to comments. She watches what audiences respond to and adjusts each month based on the numbers, so the content stays tied to what the business is actually trying to promote.
We listen, we plan, we build, and we test it properly
You will know who is responsible for what from the first week.
- 01Listen
- 02Plan
- 03Build
- 04Hand over
The same approach, for public services
We are now bringing the way we work to government and public-sector work, alongside our healthcare and professional customers. The goal has not changed.
- Help people find the information and services they need.
- Give the teams behind those services tools that make their days easier.
- Keep the website, the software and the marketing working as one system.
Let's talk about what you want to build
Tell us what you are working on, whether it is new or already underway. We will listen, ask questions and help you decide where to start.
- Phone
- 587-998-0919
- support@webneuro.ca