Privacy Policy
Last Updated: August 2, 2025
1. Introduction
Web Neuro Inc. ("we," "us," "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://webneuro.ca and use our Services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
2. Information We Collect
We may collect information about you in a variety of ways. The information we may collect on the Site includes:
A. Information You Provide to Us
- Account & Subscription Data: When you register for a subscription, we collect personal information, such as your name, email address, and username, to create and manage your account.
- Payment Data: To process your subscription payments, we use a third-party payment processor, Stripe. We do not store or collect your full card details. All payment information is provided directly to Stripe, and their use of your personal information is governed by their privacy policy.
- Client & Project Data: When you fill out contact forms or post-purchase onboarding forms, we collect the information you provide, which may include details about your business, project requirements, and any files (like logos or content) you upload. This is used solely to provide the Services you have purchased.
B. Information We Collect Automatically
- Log and Usage Data: Our servers automatically collect information when you access the site, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the site.
- Cookies and Tracking Technologies: We use cookies to help customize the Site and improve your experience. For example, we use cookies to keep you logged in and to manage your shopping cart during the checkout process. For more information on how we use cookies, please see our section on Cookies.
- Analytics Data: We use third-party services like Google Analytics to collect anonymous data about website traffic and usage. This helps us understand how our Site is being used and how we can improve it.
3. How We Use Your Information
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:
- Create and manage your account and subscription.
- Process payments and refunds.
- Communicate with you about your account or services.
- Deliver the services you have requested.
- Monitor and analyze usage and trends to improve our website and service offerings.
- Comply with legal and regulatory requirements.
4. Disclosure of Your Information
We do not sell, trade, or rent your personal information to others. We may share information we have collected about you in certain situations:
- With Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing (Stripe), email delivery, and hosting services.
- By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law.
5. Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. We use SSL encryption for data transfer, and we partner with a secure, industry-leading payment processor. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
6. Your Data Rights
You have the right to access, update, or request the deletion of your personal data. If you have an account on our site, you can see and edit the personal information in your user profile at any time (except you cannot change your username). For any other requests, please contact us using the contact information provided below. Please note that we may be required to retain certain information for legal, financial, or administrative purposes, such as records of past transactions.
7. Children's Privacy
Our services are not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by updating the "Last Updated" date of this Privacy Policy. You are encouraged to periodically review this Privacy Policy to stay informed of our updates.
9. Contact Us
If you have questions or comments about this Privacy Policy, please contact us at:
Web Neuro Inc.
Email: support@webneuro.com